This article will discuss the different ways you can check what insurance you have in Singapore.
Perhaps you have a few different types of insurance, or you simply need to view your insurance information and status of coverage.
Whatever the case may be, the way that you can check your insurance information depends upon the type of policy you have.
I will outline how to view specific policies such as your health insurance, and general insurance, that cover things such as your home and vehicles.
How to Check What Health Insurance You Have
All Singaporean citizens or Permanent Residents are covered by MediShield Life health insurance. This helps you pay for your medical expenses if you become ill.
However, there are other types of health insurance that may be available to you if you become ill or disabled. This includes private health insurance known as an Integrated Shield Plan (IP), CareShield Life, or ElderShield.
In this section, I will highlight the ways you can check your information for these different types of health insurance.
MediShield Life covers basic healthcare like large hospital bills, long-term care, and selected outpatient treatments.
To check your premium information for MediShield Life, you will need to follow these steps:
- Head over to the Central Provident Fund (CPF) website and log in.
- You will then be presented with a QR code, which you should scan with your SingPass app. This will generate a login confirmation message.
- Enter your passcode.
- When you have successfully logged in, you will be asked to switch back to your browser.
- You will then be able to view your premium information.
Integrated Shield Plan (IP)
An Integrated Shield Plan (IP) is an optional private insurance policy that provides additional protection on top of your MediShield Life.
There are two components of an IP. These include:
- MediShield Life – which you will already have if you are a citizen or permanent resident.
- Additional private insurance from a private insurer
It is worth noting that if you do have an IP, then your private insurer will be your single point of contact that will collect your premium payments and disburse MediShield Life claims.
To find out more information about IP plans, visit the Ministry of Health website.
You can also see who your IP insurer is and view your status of coverage on the CPF dashboard by following the same steps outlined above for MediShield Life. After that, you will then be able to view your coverage status under the ‘Health Insurance’ section.
Some IP insurers will have an online portal where you can view your insurance information. Examples of these include:
- NTUC Income – an insurance provider that allows members to manage all aspects of their insurance in its online portal.
- AIA – the largest life insurer in Asia, and they allow members to access their insurance information in the My AIA portal.
- Singlife – an insurer that was formerly known as Aviva. They allow their customers to view and manage their policies via the MySinglife portal.
- Prudential – provides a range of financial products including insurance. They allow members to view their existing policies via the PruAccess portal.
For more detailed information on your coverage, you will need to refer to the policy documents sent from your IP insurer. Otherwise, it is recommended that you get in touch with a financial consultant, who can help you to find this information.
ElderShield is an insurance policy that targets severe disability that requires long-term care, especially in older age. Singaporeans that turned 40 before 2019 were automatically enrolled in the scheme.
- Log in with your Singpass.
- The next step is to hover over “My CPF” and click on “Healthcare” under “My Dashboards”.
- You should then click on “Long-term care insurance” on the anchor links
- Alternatively, you can scroll down to the “Long-term Care Insurance” section.
For more information visit the CareShield Life website, which also contains information about the ElderShield scheme.
CareShield Life is an insurance policy that replaced ElderShield in 2020.
It is a disability insurance scheme that targets long-term care costs for those who become severely disabled. Singaporeans who were born in 1980 or later are eligible for the scheme once they turn 30.
You can check whether you are covered by CareShield Life by following the same steps outlined above for ElderShield.
Find out more about CareShield Life by visiting the CareShield Life website.
ElderShield/CareShield Life Supplements
If you have added the supplements coverage to increase your ElderShield/CareShield Life payout, you can find the insurer’s name just below the ElderShield/CareShield Life section as shown in the image above. You can use up to $600/year from Medisave for paying the premium of ElderShield/CareShield Life supplements.
How to Check What General Insurance Policies You Have
General insurance refers to any policy designed to protect your valuables, such as your home, cars, and belongings.
In this section, I will focus mainly on how to check what home and motor insurance you own because these are the two most common high-ticket items for the majority of people.
You must purchase motor insurance to use any vehicle in Singapore. Your vehicle must be insured for the entire road tax renewal period before you can renew its road tax.
By law, it should cover liability for deaths and bodily injury. For general information on motor insurance, visit the One Motoring website.
Many motor insurance providers have online portals where you can view your policy information, so you can check with your insurer to find these details.
You may be able to check what insurance company you have by submitting a form to enquire about your vehicle insurance particulars, via the One Motoring website. This will show you what insurance you had on a particular date or time. However, it comes at a cost of $7.49.
To view more detailed coverage information, you will need to check with your individual insurer.
The way that you will check your home insurance policy will depend on the type of home you live in.
For example, if you live in a Housing & Development Board (HDB) home, then you will be able to check whether you are covered by the Home Protection Scheme (HPS) on the CPF website by following the steps below:
- Head over to the Home Ownership Dashboard on the CPF website.
- Navigate to the ‘Protection against losing your home’ section where you will then be able to view your policy.
However, if you live in private housing, the insurance you have will depend on the type of home you live in.
For example, if you live in a condominium that is registered as a Management Corporation Strata Title (MCST) property, it is the legal responsibility of your Management Committee to insure the entire property for fire damage.
Therefore, you will need to check with your Management Committee to learn more about your fire insurance policy and determine whether you need additional insurance. To find out more, visit the General Insurance Association (GIA) website.
The GIA website also contains more information about the common types of home insurance.
Most insurers will have an online portal where you can check to see what insurance policy you have.
Health insurance schemes such as MediShield Life, ElderShield, or CareShield Life, can be checked easily on the CPF portal.
If your insurer does not have an online website that allows you to check what policy you have, then you will need to refer to your policy documents or speak to a financial consultant that can refer you to the right resources.